ISO 9001:2015 - QMS
ISO 9001:2015 is internationally recognized standard for Quality Management Systems (QMS) which specifies requirements for a quality management system when an organization needs to demonstrate its ability to consistently provide products and services that meet customer and applicable statutory and regulatory requirements and aims to enhance customer satisfaction through the effective application of the system, including processes for improvement of the system and the assurance of conformity to customer and applicable statutory and regulatory requirements.
ISO/IEC 27001:2013 - ISMS
ISO/IEC 27001:2013 is an internationally accepted standard for Information Security Management System and can be applied to all organizations of various verticals of any size and complexity. The three pillars of Information security is - Confidentiality, Integrity and Avalilability of data. ISO 27001 focuses on the application of PPT - People, Process and Technology for effective and robust cyber security.
ISO/IEC 20000-1:2018 - ITSM
ISO/IEC 20000-1:2018 is the International Standard for Service Management. It is most often used for IT services and facilities management and applies to large and small organizations that support clients where areas of risk can impact operations. The standard ensures an organization’s IT Service Management System (ITSMS) processes are aligned with international best practice, as well as the needs of the organization itself. This standard helps organizations benchmark how their managed services are delivered, and how they can measure the service levels and assess their performance.
ISO/IEC 27701:2019
ISO/IEC 27701:2019 specifies requirements and provides guidance for establishing, implementing, maintaining and continually improving a Privacy Information Management System (PIMS) in the form of an extension to ISO/IEC 27001 and ISO/IEC 27002 for privacy management within the context of the organization. This document specifies PIMS-related requirements and provides guidance for PII controllers and PII processors holding responsibility and accountability for PII processing.
Mission, Vision and Impartiality Statement
Mission
We strive to offer our customers the best possible benchmarking and certification services, at the best possible investment, and getting the customers best possible ROI from benchmarking and certification..
Vision
To be the most successful and respected certification and benchmarking service provider.
Impartiality Statement
Gradient Certification understands the importance of impartiality and potential conflicts of interests in carrying out its management systems certification activities. Gradient Certification has a compliance program, based on its Code of Conduct, to ensure that the highest standards of integrity are applied to all its activities worldwide in accordance with international best practice covering confidentiality, conflict of interest and requirements of ISO 17021. On a corporate level we conduct risk assessment annually and where required in relation to specific activities or contracts on impartiality and potential conflict of interest relating to Certification business this is reviewed by our impartiality committee, which is an independent committee made up of members representing our key interests.